Privacy Policy

Last updated: December 19, 2024

1. Introduction

Welcome to Conmetrix ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (conmetrix.com), educational content, fraud detection tools, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

- Name and contact information

- Billing and payment information

- Account credentials

- Business information

- Communications with us

- Course progress and interaction data

- Survey responses and feedback

2.2 Information Automatically Collected

We automatically collect certain information when you use our Services, including:

- Device and browser information

- IP address and location data

- Usage patterns and preferences

- Cookies and similar tracking technologies

- Log data and analytics

3. How We Use Your Information

We use your information for the following purposes:

- Providing and improving our Services

- Processing payments and transactions

- Sending administrative communications

- Delivering educational content and updates

- Analyzing service usage and effectiveness

- Detecting and preventing fraud

- Complying with legal obligations

- Responding to support requests

- Personalizing your experience

4. Information Sharing and Disclosure

We may share your information with:

- Service providers and business partners

- Payment processors and financial institutions

- Legal authorities when required by law

- Professional advisors and consultants

- Successor entities in case of business transfer

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

- Encryption of sensitive data

- Regular security assessments

- Access controls and authentication

- Secure data storage and transmission

- Employee training and confidentiality agreements

6. Your Rights and Choices

You have the right to:

- Access your personal information

- Correct inaccurate data

- Request deletion of your data

- Opt-out of marketing communications

- Disable cookies and tracking

- Export your data

- Withdraw consent

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your information for as long as necessary to:

- Provide our Services

- Comply with legal obligations

- Resolve disputes

- Enforce agreements

- Protect against fraud

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

We may transfer your information internationally. When we do, we ensure appropriate safeguards are in place.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

- Posting the updated policy on our website

- Sending an email notification

- Displaying a notice in our Services

11. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Email: [email protected]

Website: https://conmetrix.com/privacy-policy

12. Legal Basis for Processing (EU/UK Users)

For users in the European Union or United Kingdom, we process your personal data based on:

- Contract performance

- Legal obligations

- Legitimate business interests

- Your consent

13. California Privacy Rights

California residents have additional rights under the CCPA/CPRA, including:

- Right to know what personal information is collected

- Right to delete personal information

- Right to opt-out of personal information sales

- Right to non-discrimination for exercising these rights

14. Cookie Policy

We use cookies and similar technologies to:

- Maintain your preferences

- Analyze site usage

- Enable certain functions

- Provide targeted content

- Support security features

You can control cookie settings through your browser preferences.

15. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.